At La Vivia Couture, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit or make a purchase from our website, www.lavivia.in.

1. Information We Collect

When you browse or shop on our website, we may collect the following:

• Personal Information: Name, phone number, email address, shipping/billing address, and payment details.
• Device Information: IP address, browser type, cookies, time zone, and pages visited.
• Order Information: Products purchased, order history, and delivery preferences.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders, including confirmations, shipping updates, and invoices.
• Communicate with you about your orders, offers, or any service updates.
• Improve our website experience and services.
• Detect fraud or misuse of our platform.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. Your data may be shared only with:

• Trusted payment processors (e.g., Razorpay, Paytm, etc.)
• Delivery partners - RapidShyp
• Analytics tools to improve user experience (e.g., Google Analytics)

4. Data Protection

We follow industry-standard practices to ensure your information is secure:

• Encrypted payment gateways
• Secure socket layer (SSL) protocols
• Access controls on sensitive data

5. Cookies

Our website uses cookies to improve your shopping experience. These cookies do not collect personal data and can be disabled through your browser settings.